Looks like the rebranded, fully renovated Hyatt Zilara Riviera Maya is going to be open for business Dec. 1, 2022. (This resort used to be Secrets Capri). I found this video which was livestreamed recently by a Playa rep; it gives you lots of detail about the resort.
Travel agents can be remarkably resourceful…a prime example would be agents/owners from Lone Star Travel who were allowed to be on-site at the new Hyatt Zilara Riviera Maya (formerly known as Secrets Capri). It is still adults-only but has undergone a complete remodel with some new additions as well–think oceanfront swim-outs, for example. Lone Star Travel reps took videos from several areas of the resort including a guest room category, King Jr. Suite Tropical View.