A mainstay resort of the Palace chain, the family-friendly Beach Palace is located in the middle of the “7” in the Hotel Zone within walking distance to two major malls (Flamingo Plaza and La Isla).
This smaller luxury all-inclusive has many of the standard Palace touches such as in-room double Jacuzzis, liquor dispensers, children’s robes and slippers (in Family Deluxe rooms), CHI hair products including a straightener, chic contemporary styling and décor, free WiFi, and complimentary local and long-distance calls. Beach Palace has several unique features which help to set it apart from the plethora of all-inclusives which line the beach:
- the 14th floor Sky Floor with its two rooftop pools/swim-up bars, two rooftop Jacuzzis, and phenomenal views of the Hotel Zone, Nichupté Lagoon, and the Caribbean sea. (Snacks are served until 5 p.m., drinks until 11 p.m.).
- the giant poolside projection screen which can be lowered for sporting events, movies, and the occasional Xbox tournament
- a waterslide for both children and adults in the main pool
The resort is located on a wide and lengthy stretch of beach with cool, soft white sand and lots of room for games and activities. While this is the quintessential Cancun beach most vacationers came to see, waves along this area of the Caribbean Sea can become large and rip currents dangerous from time-to-time. There are two sections of loungers and umbrellas with VIP/timeshare double loungers at the south end of the resort. Accessing the pool from the beach (and vice versa) is easy given the cement ramp. Vacationers who enjoy walking the beach can do so in either direction with few impediments.
Beach Palace has added a waterslide to its main pool area. Appropriate for both children and adults, the waterslide is located on the south end of the pool while the swim-up bar is on the north. Since the sundeck is somewhat limited in space, loungers are fairly close to one another with other loungers sitting directly on pool shelving. Umbrellas are also at a premium, so it’s best to get down to the pool at an early hour so as to get one’s desired location. Small children have their own starfish-shaped shallow pool at the Kid’s Club which is located next to the main pool.
Guest rooms are ample in size with light wood furniture, recessed lighting, white linens, and tile floors which make for a serene setting; flat screen Smart TV’s are standard along with double vessel sinks which are easily accessed from the main bedroom area (the toilet and shower have their own enclosed area). In-room double Jacuzzi tubs are also a standard feature, while large balconies have double padded lounger and armchairs.
Beach Palace has really attempted to step-up its Kid’s Club program (ages 4-12) which now offers many more activities including treasure hunts, face painting, piñata-making, dance lessons, Spanish lessons, and movie/game nights to name a few. The new “Family Connections Program” offers Walkie-Talkies so that parents can keep in easy contact with their children who are attending Kid’s Club activities, and a special Kid’s Club menu allows the children to eat together while parents enjoy a meal by themselves.
While Palace Resorts advertises the opportunity for guests to explore other hotels within their chain, not all can be freely accessed. Those wanting to visit the popular Le Blanc must purchase a day pass, while transportation costs to several other Palace resorts must be paid by the guest. Currently, there is transportation provided to Sun Palace, an adults-only resort, and Moon Palace which is another family-friendly resort; however, this may change in the near future, so be sure to check with staff if interested.
Since this is a Palace resort, there continues to be a resort credit offered based on length of stay–typically up to USD $1,500. These credits can be used towards tours, golfing at Moon Palace, spa treatments, and certain items bought at the resort’s stores. Credits can no longer be used for room upgrades; unused credits can now be saved and applied towards the next Palace Resort vacation or “gifted” to friends/family for their future Palace Resort stay. Resort credit usage is subject to 16% service charge of the item’s purchase price, so this means using resort credits still amounts to an out-of-pocket expense.
Type of Resort: Family-friendly
Pro: Rooftop pools/swim-up bars/Jacuzzis, in-room Jacuzzi, free WiFi and calls to USA and Canada, opportunity to visit several other Palace resorts
Con: On-site entertainment options, late night bar openings
Best Suited For: Families, couples
No. of Rooms: 287
Room Amenities: King or two dbl beds, A/C, large balcony/terrace with dbl lounger and chairs, in-room Jacuzzi, mini-bar and liquor dispensers, complimentary bottle of wine, digital safe, Smart TV, telephone, alarm clock, coffee maker, robe/slippers, iron/ironing board, hair dryer, flat iron, dbl vessel sinks, shower, toiletries, 24-hr. room service, free WiFi, and complimentary calls to the USA and Canada. Here is a brief rundown of guest room categories:
- Deluxe Resort View: King or two dbl beds. Limited views, and some views could be partially obstructed. No ocean views available with this room category. Not available for group bookings.
- Superior Deluxe Lagoon or Ocean View: King or two dbl beds. Typically on higher floors.
- Concierge Level: King bed, upgraded liquor dispenser and bathroom amenities, phone concierge service, two 25-min. massages, Apple TV with WiFi connection and app capability, DVD player, iPod dock, pillow and aromatherapy menus, beach bag, espresso coffee machine, nightly petit fours. Located on floors 5-10.
- Family Deluxe: This room category consists of two connecting Superior Deluxe Lagoon View rooms–one with a king bed, the other with two dbl beds. This room category is best suited for families with younger children; rooms also come with use of an Xbox360 with games upon request, DVD player, fun-in-the-sun beach bucket, special room service menu for children, kid’s robe and slippers, and special snacks.
- NOTE: Remember to put the room key card in the slot to the left of the doorway for electricity to work in the room.
Physically Challenged Rooms: Available
Resort Amenities: Four pools (main pool with swim-up bar and waterslide, children’s pool, and two rooftop pools with swim-up bars), three Jacuzzis (two on the Sky Floor and one by the main pool), spa, beauty salon, fitness center, outdoor projection screen, Kid’s Club (ages 4-12), child care, occasionally scheduled teen activities depending on season and guest numbers, pool and beach wait service, business center, concierge, gift shop, jewelry store, car rental, ATM.
Restaurants/Bars: One Mexican buffet (Tequila) and three a la cartes including Italian (Bocelli), Oriental (Wok), and a steakhouse (the steakhouse, La Terraza, is located on the terrace of the Italian restaurant); a la cartes do not require reservations. There is a snack bar by the main pool which serves snacks from 11 a.m. to 5 p.m., while the Sports Bar serves snacks from 5 p.m. to 11 p.m. As of Jan. 2015, a new coffee and pastry shop has also been added. There are five bars including three swim-up bars, the pool bar, and the Sports Bar. Ask for specific top-shelf liquors to be poured–the main Palace website lists the types offered at the bars.
Entertainment: There are nighttime shows in the main pool area, live music in the Sports Bar, disco nights in the Sky Bar area, Sunday night movie on the big screen, along with major sporting events and Xbox tournaments also shown on the big screen.