Uber began offering their private car service in Cancun Sept. 14, 2016 under a temporary operating license.  While it is now up and running, the Mexican government is trying to find a way to temporarily halt the service until it can be regulated just like the taxi service.  Understandably, taxi drivers are also upset and trying to highlight current government traffic laws which supposedly outlaw outside companies, such as Uber, from operating in Quintana Roo.

Cancun’s Uber service works like the US–use the app on your mobile device to let Uber know your current location and eventual destination to get an estimate, then Uber will send you a car plate# and the driver’s photo for recognition purposes once you’ve agreed to the fare.