Fiesta Americana Condesa Cancun

Situated 15 min. north of the airport, the Fiesta Americana Condesa Cancun is probably best known for its trademark, the enormous thatched roof palapa which adorns the lobby and reception area.  This all-inclusive does an aesthetically-pleasing combination of mixing old and new architectural styles (palapas and hacienda-style exteriors and more contemporary interior spaces) to create a three wing, five to eight-story resort.  AAA has awarded the Condesa Cancun with the Four Diamond Award for the past 20 years in recognition of its level of service and amenities.

Aerial view of Fiesta Americana Condesa Cancun

Aerial view of Fiesta Americana Condesa Cancun

In addition to the palapa-covered lobby, another hallmark of the Condesa (and Fiesta Americana resorts in general) is the pool.  This one is a multi-level, free-form pool with cascading waterfalls, multiple sundecks, three Jacuzzis, and a shallower children’s section.  It’s a great space which allows guests to find just the right spot–close to the activities in the swim-up bar pool, or the upper level with infinity edge for more quiet and privacy.

Between the lower pool level and the beach is a separate section of sand with palapa-shaded loungers.  Shade opportunities at this resort aren’t plentiful at either the pool or the beach, so plan in advance.  The Condesa Cancun’s stretch of beach is wide and long with plenty of space for activities or long walks in either direction.  As is typical for Caribbean Sea beaches in this part of the Hotel Zone, the surf here can be powerful, so be sure to mind the lifeguards and posted flags.

Fiesta Americana Condesa Cancun

Deluxe Sunset Lagoon View room, courtesy Fiesta Americana Hotels

Guest rooms at the Condesa Cancun are standard in size for their individual categories and done in a palette of white and tan with dark wood furniture.  Although rather plain in décor, there is everything here to make a vacation comfortable.  Many guests find the bathrooms adequate in included amenities but too small in overall space.  Full balconies are not automatically included in all guest rooms, so either book a room category with a guaranteed balcony (full suites) or request this at check-in.

In regards to the overall guest room building layout, the Sun Tower is south beachfront, the Moon Tower is north beachfront, while the Sea Tower overlooks the entire pool area with an ocean view as a backdrop.  Full suites are most often located in the Sun or Moon Tower, oceanfront rooms (non-suites) may be located in the Sea Tower, while ocean view rooms are most often located on the sides of the Sun and Moon Towers.  Resort maps of this hotel are hard to find, but a decent one can be found at

Overall, this is a beautiful resort and has much to offer vacationing families–there is even a Kid’s Club for ages 4-12 and a teen club with video gaming, ping pong, and movies.  The resort does tend to focus on groups and conventions, so be prepared to encounter large groups of individuals from time to time.

Type of Resort:  Family-friendly

Pro:  Multi-level pool, no restaurant reservations, complimentary WiFi.

Con:  Not all rooms have balconies, small bathrooms.

Best Suited For:  Families with children ages 4-8, couples who don’t mind family-friendly resorts.

No. of Rooms:  502

Room Amenities:  King or two dbl beds, A/C, flat screen TV, mini-bar, in-room safe, dresser, table and chairs, telephone, coffee maker, clock radio, iron/ironing board, hair dryer, shower/tub combo, toiletries, 24-hr. room service, and complimentary WiFi.  Here is a brief list of guest room categories:

  • Superior:  King or two dbl beds with above amenities.
  • Deluxe Sunset Lagoon View:  King or two dbl beds with above amenities and view of Nichupte Lagoon.
  • Deluxe Ocean View:  King or two dbl beds with above amenities and partial ocean view.
  • Deluxe Oceanfront:  King or two dbl beds with above amenities.
  • Jr. Suite:  King bed, sitting room area with sofa, armless cushioned chair and ottoman, dining table and chairs, two flat screen TV’s, additional half bath, robes, balcony, and above amenities with ocean view.
  • Master Suite:  King bed with sofa bed in separate living room area, armchairs, dining table and chairs, two flat screen TV’s, additional half bath, robes, large balcony/terrace with Jacuzzi, and above amenities with ocean view.
  • Governor Suite:  All the amenities of the Master Suite with additional space.
  • Presidential Suite:  Two bedrooms and one studio bedroom, four bathrooms, kitchenette, living room with sofa bed, dining table and eight chairs, expansive balcony with dbl loungers and Jacuzzi, three flat screen TV’s, and above amenities with ocean view.

Physically Challenged Rooms:  Available

Resort Amenities:  Multi-level cascading pool with swim-up bar and children’s section in the lower level, three Jacuzzis, spa, fitness center, tennis courts, basketball court, game room, pool and beach wait service, theater, Kid’s Club (ages 4-12), and Teen Club (ages 13-17), playground, gift shop and convenience store, concierge, tour desk, car rental, and ATM.

Restaurants/Bars:  There are four restaurants, three of which are a la cartes (no dining reservations are needed).  The a la cartes offer Italian (Rosato), Mexican (El Mexicano), and international fare (Kalmia), the buffet is beachfront under a large palapa (Kambú, no A/C).  There are also several other dining options–the Cevicheria and Tapas Bar as well as a snack bar and hamburger station by the pool, and the poolside dinner buffet prior to evening entertainment during high season.  Be sure to check out the poolside paella, or have a coffee at the coffee bar by the lobby.  Four bars are situated around the property including a lobby, pool bar, swim-up bar, and beach bar which is open primarily in high season.

Entertainment:  The on-site theater shows nightly family-oriented shows.  There is also an indoor movie theater and live music.




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